Privacy Policy
William Windham Insurance Agency INC
DBA District 90
Effective Date: January 1, 2026
1. Introduction
William Windham Insurance Agency INC, doing business as District 90 (“we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including compliance with the Telephone Consumer Protection Act (TCPA) and applicable data protection laws.
2. Information We Collect
We may collect the following types of information:
Personal Information:
- Name
- Phone number
- Email address
- Mailing address
- Date of birth
- Insurance-related information
Communication Data:
- SMS/text message interactions
- Call records
- Email correspondence
Technical Information:
- IP address
- Browser type
- Device information
- Website usage data
3. How We Use Your Information
We use your information to:
- Provide insurance quotes and services
- Respond to inquiries and customer service requests
- Send important updates regarding your policies
- Communicate via phone calls, emails, and SMS messages
- Improve our services and website functionality
- Comply with legal and regulatory requirements
4. TCPA & SMS Communication Compliance
By providing your phone number, you expressly consent to receive calls and text messages, including those sent using an automatic telephone dialing system (ATDS), from William Windham Insurance Agency INC DBA District 90 for the following purposes:
- Appointment reminders
- Policy updates and account notifications
- Customer service communications
- Marketing and promotional messages (if applicable)
Message Details:
- Message frequency may vary
- Message and data rates may apply
Opt-Out Instructions:
You may opt out of receiving SMS messages at any time by replying:
- STOP to unsubscribe
- HELP for assistance
You may also contact us directly to opt out of communications.
Consent is not a condition of purchase.
5. Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
We may share your information only in the following circumstances:
- With insurance carriers to provide quotes and services
- With service providers (e.g., CRM systems, messaging platforms) strictly for business operations and message delivery
- When required by law or legal process
Mobile Information Sharing:
Mobile opt-in information (including phone numbers) will not be shared with third parties or affiliates for marketing or promotional purposes. This information may only be shared with service providers strictly for the purpose of delivering communications.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
7. Your Rights and Choices
You have the right to:
- Access or request a copy of your personal information
- Request corrections to inaccurate information
- Opt out of marketing communications
- Request deletion of your information where permitted by law
To exercise these rights, contact us using the information below.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
11. Contact Information
William Windham Insurance Agency INC
DBA District 90
203 E Northwest Hwy
Grapevine TX 76051
P: 972.801.2580
12. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of data collection and deletion of personal information.